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    Operations and Supply Chain Management Study Set 7
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    Exam 9: Service Processes
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    A Characteristic of a Well-Designed Service System Is That It
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A Characteristic of a Well-Designed Service System Is That It

Question 57

Question 57

True/False

A characteristic of a well-designed service system is that it manages the evidence of service quality in such a way that customers are aware of the value of the service provided.

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