Multiple Choice
Examples of this include golf clubs, skis, beverages, auto parts, and services sold by the firm.
A) Supporting facility
B) Facilitating goods
C) Information
D) Explicit services
E) Implicit services
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q53: Which of the following are alternative possible
Q54: Which of the following is a characteristic
Q55: A facilitating good is something purchased or
Q56: "Combine the pain" is an application of
Q57: A characteristic of a well-designed service system
Q59: The "back end" of the service encounter
Q60: An explicit service is readily observable by
Q61: Effective management of services requires a clear
Q62: Because little or no inventory is carried
Q63: In the service-system design matrix, a mail