Multiple Choice
The CEO of Universal Products Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the changes and their logic.
A) learn from; harmonize
B) educate; minimize
C) educate; communicate
D) vaguely communicate to; not mention
E) freeze; refreeze
Correct Answer:
Verified
Correct Answer:
Verified
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