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    Business
  3. Study Set
    Operations Management Processes
  4. Exam
    Exam 2: Process Strategy and Analysis
  5. Question
    A Front Office Structure Features High Levels of Customer Contact
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A Front Office Structure Features High Levels of Customer Contact

Question 2

Question 2

True/False

A front office structure features high levels of customer contact where the service provider interacts directly with the internal or external customer.

Correct Answer:

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