Multiple Choice
Which of the following can be done by salespeople to send strong signals of interest and understanding to potential buyers?
A) Avoiding eye contact with the sender
B) Restating and paraphrasing the sender's message
C) Avoiding asking questions once the sender's message is received
D) Avoiding smiling and nodding when the sender is speaking
E) Evaluating the message after the sender is through speaking
Correct Answer:

Verified
Correct Answer:
Verified
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