Multiple Choice
Which of the following is not a way to help ensure accurate telephone messages?
A) Always have a pen and paper on hand
B) Verify the callback number
C) Tell the caller the physician will call him or her back
D) Jot down notes as the information is given
E) Verify the spelling of the caller's name
Correct Answer:
Verified
Correct Answer:
Verified
Q40: If you receive another call while talking
Q41: When handling an incoming telephone call regarding
Q42: Under what circumstances will a pharmacist call
Q43: A drop in body temperature during prolonged
Q44: The appropriate way to maintain patient confidentiality
Q46: When placing an outgoing telephone call, ask
Q47: Which of the following conditions requires immediate
Q48: Your first priority when responding to a
Q49: Mrs. Worth is calling for the result
Q50: What is the best response to a