Multiple Choice
Which of the following is NOT recommended for a salesperson handling a customer complaint?
A) obtain as much relevant information from your customer as you can
B) express sincere regret for the problem
C) handle the complaint quickly
D) follow up to make sure the customer is satisfied
E) deal with the issue without checking the sales records to ensure customer made the purchase
Correct Answer:
Verified
Correct Answer:
Verified
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Q45: Which of the following a salesperson should
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Q48: Which of the following will NOT help
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