Multiple Choice
Which of the following are good principles all professional sales people should NOT follow?
A) keep your clients' interests front and center in all your activities
B) provide service "above and beyond the call of duty"
C) work as hard; satisfying existing customers as you do prospect
D) "the customer is always right" mantra is a good general rule to follow
E) use social media to disclose your issues with the competition
Correct Answer:

Verified
Correct Answer:
Verified
Q35: Salespeople, regardless if they are high-performers or
Q36: Which of the following sentences best captures
Q37: Relationship marketing is the creation of customer
Q38: The main purpose of this textbook is
Q39: Joanne summarizes her strategy to retain and/or
Q41: You manage to convert a prospect into
Q42: What is referred to as the relationship
Q43: The textbook provides eight activities salespeople may
Q44: Which of the following is NOT an
Q45: Which of the following a salesperson should