Arthur Is a Sales Trainer

Multiple Choice

Arthur is a sales trainer.One of the salespeople Arthur works with named Regina finds the close is the hardest part of the sales presentation.Arthur knows that to help Regina he has to determine why she finds closing so hard.Which of the following is NOT a potential area Arthur should explore about Regina's challenges with closing?

A) has a mental block caused by a previous failure to make a sale
B) is using a poorly prepared presentation
C) lacks confidence that she can close
D) decides on her own that the prospect will not want the product
E) the types of closing methods being used