During the Closing Process, a Car Salesperson Asks the Customer

Multiple Choice

During the closing process, a car salesperson asks the customer the following question: "Would you like a 3 or 5-year extended warranty with your new purchase?" Which closing technique is this salesperson using?

A) the T-account close
B) the alternative-choice close
C) negotiation close
D) the assumptive close
E) urgency close