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Early in His Presentation Before the Garage Owner Mentions the Cost

Question 39

Multiple Choice

Early in his presentation before the garage owner mentions the cost, the salesperson makes the following statement; "You most likely notice our engines cost 25% more than our competitors.That said, the savings in maintenance cost more than make up for the premium price." What objection handling technique is the salesperson using?


A) third-party answer
B) forestalling
C) boomerang
D) postponing
E) pass up

Correct Answer:

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