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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 13: Fixing Service Failures
  5. Question
    Hospitality Organizations Should Not Admit Liability for Unfortunate, Unavoidable Occurrences
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Hospitality Organizations Should Not Admit Liability for Unfortunate, Unavoidable Occurrences

Question 18

Question 18

True/False

Hospitality organizations should not admit liability for unfortunate, unavoidable occurrences that are not its fault, but they should do everything in their power to rectify such situations.

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