Chelsea Was at the Front Desk of the Royal Palms

Multiple Choice

Chelsea was at the front desk of the Royal Palms Hotel, where she was asked at the end of her stay if her experience was enjoyable. She then complained about the bathroom not being quite up to standard as she walked in. However, when she complained the agent just dismissed her complaint and said, I'm sorry, we will look into that. This is an example of a poor response using ______ justice.

A) equitable
B) distributive
C) procedural
D) interactional