Multiple Choice
Guest history and ______ are used together to enhance the guest experience by using past experiences to customize future experiences for a guest.
A) data warehousing applications
B) data integration applications
C) big data analytics
D) big data storage
Correct Answer:

Verified
Correct Answer:
Verified
Q16: What are systems that go beyond gathering
Q17: Information embedded in the service environment must
Q18: The service environment directly influences the customer's
Q19: Which of the following is an example
Q20: What type of technological systems assist in
Q22: Decision support systems (DSS) are able to
Q23: Data analytics and decision support systems (DSS)
Q24: Regardless of whether or not the data
Q25: Graphics are an important way a service
Q26: Information embedded in the service environment should