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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 8: Involving the Guest: the Co-Creation of Value
  5. Question
    Guest Co-Production ______ the Role of the Guest-Contact Employee
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Guest Co-Production ______ the Role of the Guest-Contact Employee

Question 18

Question 18

Multiple Choice

Guest co-production ______ the role of the guest-contact employee.


A) eliminates
B) duplicates
C) simplifies
D) expands

Correct Answer:

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