Multiple Choice
Which of the following is a group coupon site used by guests to save money, but also serves as a guest-generated marketing tool for organizations?
A) Travelocity
B) LivingSocial
C) E-Bates
D) Google
Correct Answer:
Verified
Correct Answer:
Verified
Q30: Involving guests in service delivery usually has
Q31: Co-production requires the service delivery system and
Q32: To cut costs all organizations should always
Q33: Letting guests participate can build guest commitment
Q34: Co-production is in the organization's interest when
Q36: Quick-serve restaurants tend to permit more co-production
Q37: Allowing hotel guests to make restaurant reservations
Q38: George Tilyou's idea of co-production at Steeplechase
Q39: Guests can be allowed or encouraged to
Q40: When guests serve themselves, they are usually