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    Business
  3. Study Set
    Communication for Business
  4. Exam
    Exam 10: Customer Engagement
  5. Question
    When There Is Insufficient Communication with Customers, What Is the Barrier
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When There Is Insufficient Communication with Customers, What Is the Barrier

Question 23

Question 23

Multiple Choice

When there is insufficient communication with customers, what is the barrier to customer engagement?


A) Misalignment of strategies and actions
B) Short-term thinking
C) Fear of change and innovation
D) Informational flow

Correct Answer:

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