Multiple Choice
As a general rule,we can close more sales by:
A) increasing the amount of time we spend telling customers about product features
B) increasing the number of facts and figures we use in the presentation
C) decreasing the time allocated to active listening
D) decreasing the amount of detail in the sales presentation
E) using confirmation questions to determine if we are on the right track
Correct Answer:

Verified
Correct Answer:
Verified
Q50: The Ferrante Company sells custom music mixes
Q51: Customer service provides little opportunity to add
Q52: If the customer is aware of the
Q53: Why is the ability to track purchases
Q54: Salespeople should most likely make benefit statements
Q56: Taking the time to carefully solve the
Q57: Developing a listening attitude is the starting
Q58: Women's swimwear designer Meli Kinaua'a designs high-end
Q59: Active listening involves:<br>A)indicating that you are paying
Q60: Confirmation questions are most likely intended to