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    Customer Service Skills for Success Study Set 1
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    Exam 5: Listening to the Customer
  5. Question
    ________ Refers to Sending Back Verbal and Nonverbal Messages to a Message
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________ Refers to Sending Back Verbal and Nonverbal Messages to a Message

Question 54

Question 54

Multiple Choice

________ refers to sending back verbal and nonverbal messages to a message originator.


A) Responding
B) Receiving
C) Recalling
D) Recognizing

Correct Answer:

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