Question 1

Keiko is applying for a job as a technical consultant at a software company. She is preparing for her first round which is a phone interview. If she performs well in this round, she will be eligible for a face-to-face round with the director of the organization. Which of the following will help Keiko have a good phone interview?

Accepted Answer

A)  taking ample notes during the interview to help her keep track of the entire conversation 
B)  browsing relevant online websites during the interview to ensure that she is answering the questions well 
C)  avoiding hand gestures while talking since no one can see her 
D)  putting on soft music in the background to calm her mind and get rid of nervousness 
E)  smiling and leaning forward while talking because it will help add warmth to her words

Question 2

Frances is a forest preservation expert and needs to attend a video conference interview with a rainforest conservation organization. In the past week, she has managed to prepare well for the position she is applying for and has undertaken substantial research on the organization. Which of the following will help her have a good video conference interview?

Accepted Answer

A)  ensuring that she answers questions in a way that shows she has memorized them well 
B)  providing detailed answers in the beginning so that her interviewers cannot ask follow-up questions 
C)  ensuring that her answers are longer than four minutes each and elaborating on all related details 
D)  avoiding asking the interviewers if they want more information about her answers 
E)  doing a practice video ahead of time and checking her posture, gestures, and facial expressions

Question 3

Which type of interview places interviewees in scenarios similar to those they will face on the job to test the candidate's problem-solving skills as well as their ability to handle problems?

Accepted Answer

A)  situational 
B)  behavioral 
C)  topgrading 
D)  reference 
E)  focused

Question 4

During a job interview, Dario was unable to answer the interviewer's final question because it was slightly technical and he did not know the answer. He is worried that this one answer may cost him the job even though the rest of the interview went well. To possibly salvage his situation, Dario should

Accepted Answer

A)  trust that the rest of the interview has gone well and leave the interview as it is. 
B)  be honest and tell the interviewer that he has let himself down. 
C)  ask the interviewer if he could answer the question again. 
D)  restate a positive point that he would like the interviewer to know. 
E)  apologize to the interviewer before he leaves the interview.

Question 5

Marco was recently hired as a junior sales analyst and has been given his first major project. However, his boss did not provide very many details, and Marco is feeling unsure how to proceed. Before going to his boss with questions, Marco should

Accepted Answer

A)  complete the project to the best of his ability so his boss has something to judge. 
B)  prepare an "elevator pitch" for why he should be promoted. 
C)  avoid thinking about the project too much to keep an open mind. 
D)  formulate a plan for doing the work with the information he has. 
E)  compile a list of complaints about the work required to do the project.

Question 6

Describe the closing section of an interview.

Accepted Answer

The answer of Describe the closing section of an interview....

Question 7

Carmen has been working as an environmental campaigner for the last eight years. She is now looking to change jobs, and she recently attended an interview where she was asked to state details about successes in her career so far. In addition, she was asked to elaborate on the way she built networks and key decisions made to achieve project milestones. Which of the following types of interviews did Carmen most likely attend?

Accepted Answer

A)  topgrading 
B)  focused 
C)  stress 
D)  reference 
E)  situational

Question 8

Once you are hired, avoid doing small jobs, such as making coffee or refilling the paper tray.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an appropriate way to write a good thank-you note?

Accepted Answer

A)  Keep the note short and use abbreviations if it is being sent via email. 
B)  Refer to specific things you saw during your visit. 
C)  Avoid using the jargon of the company. 
D)  Express minimum enthusiasm as the note is formal. 
E)  Never enclose receipts for any expenses incurred during a site visit interview.

Question 10

Which of the following is a helpful practice in setting long-term career goals?

Accepted Answer

A)  Make a list of reasons why your current job is unsatisfactory. 
B)  Take inspiration from movies and TV shows featuring successful people. 
C)  Accumulate debts that can only be paid off by increasing your salary significantly. 
D)  Prewrite a résumé you expect to use in 10 years' time. 
E)  Make it clear to your boss that you view your current job as a temporary stepping stone.

Question 11

Which of the following should you do once you begin your first full-time job?

Accepted Answer

A)  Avoid asking questions because you are expected to know everything now that you are employed. 
B)  Contain your enthusiasm for the job so that you do not seem overeager. 
C)  Fit into the corporate culture by being observant about people and interactions. 
D)  Help out with work only when you are asked instead of doing it voluntarily. 
E)  Please superiors by taking up a task even if you are unable to do it.

Question 12

Prior to an interview, it is useful for a candidate to browse a company's Facebook and Twitter pages in addition to the company newsletters.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true of a topgrading interview?

Accepted Answer

A)  It focuses on how an applicant acts in specific employment-related situations. 
B)  It emphasizes one desired aspect of the candidate's career. 
C)  It is an interview which helps cull the list. 
D)  It is an interview that walks job candidates through their careers so far. 
E)  It is an interview that checks in with candidates' references.

Question 14

If an interviewer asks you what your interests outside of work are, it is desirable to name at least 10.

Accepted Answer

A) True 
 B)False

Question 15

Mei is preparing for an interview with a company she is eager to join. She is hesitant about what to say if the interviewer asks her about her previous job because she was fired from that job for taking off too much time. In such a situation, the best possible response would be for Mei to tell the interviewer that she

Accepted Answer

A)  was fired but has learnt from her mistakes. 
B)  left the job for personal reasons. 
C)  couldn't use all her abilities in the last job and quit. 
D)  was fired without any reason. 
E)  was not fond of her job and quit.

Question 16

Patterson Inc., an advertising firm, is conducting interviews for the position of communications manager. The HR department likes the résumé of Zofia, who has impressive qualifications and work experience. However, during the face-to-face interview, they are disappointed with Zofia and do not short-list her for the next round of interviews. Which of the following is most likely responsible for Zofia's lack of success at the interview?

Accepted Answer

A)  She stated why she would be right for the position of communications manager. 
B)  She stated that she was happy to learn more about the company through its website. 
C)  She referred to the company specifically as Patterson Inc. instead of as "your company." 
D)  She mentioned that she would love to strengthen networks with Patterson Inc.'s clients. 
E)  She clarified that she was using the interview to learn about the company and what it offers.

Question 17

What are the three questions on which an interview strategy should be based?

Accepted Answer

The answer of What are the three questions on which...

Question 18

In which of the following stages of the interview does an interviewer typically ask easy questions about your major or interests?

Accepted Answer

A)  opening 
B)  feedback 
C)  confutation 
D)  body 
E)  closing

Question 19

Gordo receives a job offer from Zimble Inc., a telecommunications company that is not his first choice. He is still awaiting a response from Thornton Inc., a company that is his first choice and with whom he has had his final interview. How should Gordo respond to Zimble Inc.?

Accepted Answer

A)  Accept the offer from Zimble Inc. and let Thornton Inc. know. 
B)  Decline the offer from Zimble Inc. and then check the status of his application at Thornton Inc. 
C)  Thank Zimble Inc. for the offer and ask for time to respond to it. 
D)  Decline the offer from Zimble Inc. and wait to hear from the other company. 
E)  Thank Zimble Inc. and tell them that he cannot accept their offer until Thornton Inc. gets back to him.

Question 20

The best way to get offered more money during the interview process is to show that you can do what the competition can't do.

Accepted Answer

A) True 
 B)False

Exam 12: Interviewing, Writing Follow-Up Messages, and Succeeding in the Job

Which type of interview places interviewees in scenarios similar to those they will face on the job to test the candidate's problem-solving skills as well as their ability to handle problems?

Marco was recently hired as a junior sales analyst and has been given his first major project. However, his boss did not provide very many details, and Marco is feeling unsure how to proceed. Before going to his boss with questions, Marco should

Describe the closing section of an interview.

Once you are hired, avoid doing small jobs, such as making coffee or refilling the paper tray.

Which of the following is an appropriate way to write a good thank-you note?

Which of the following is a helpful practice in setting long-term career goals?

Which of the following should you do once you begin your first full-time job?

Prior to an interview, it is useful for a candidate to browse a company's Facebook and Twitter pages in addition to the company newsletters.

Which of the following is true of a topgrading interview?

If an interviewer asks you what your interests outside of work are, it is desirable to name at least 10.

What are the three questions on which an interview strategy should be based?

In which of the following stages of the interview does an interviewer typically ask easy questions about your major or interests?

Gordo receives a job offer from Zimble Inc., a telecommunications company that is not his first choice. He is still awaiting a response from Thornton Inc., a company that is his first choice and with whom he has had his final interview. How should Gordo respond to Zimble Inc.?

The best way to get offered more money during the interview process is to show that you can do what the competition can't do.