Question 1

A unique aspect of Prochaska's model for change is that ______.

Accepted Answer

A)  three steps occur before any action is taken 
B)  it prompts you to envision the outcome 
C)  it requires you to plan effectively 
D)  it does not account for the difficulty of maintaining the change

Question 2

When a leader assembles a project management team, they are engaging in which stage of designing others' success during change?

Accepted Answer

A)  ideate 
B)  justify 
C)  collaborate 
D)  empower

Question 3

______ is the process of becoming different yourself or fostering difference in other person or things.

Accepted Answer

A)  Adjustment 
B)  Evolution 
C)  Innovation 
D)  Change

Question 4

In Prochaska's model for change, the stage in which you begin to experiment with possible solutions is the ______ stage.

Accepted Answer

A)  pre-contemplation 
B)  preparation 
C)  contemplation 
D)  maintenance

Question 5

What the leader provides tasks of considerable but possible challenge, encourages addressing problems in new ways, inspires critical thinking, and shares new ideas, which of Bass and Avolio's four leadership actions are they engaging in?

Accepted Answer

A)  idealized influence and charisma 
B)  inspirational motivation 
C)  individualized consideration 
D)  intellectual stimulation

Question 6

When a leader pretests the effects of alternatives, they are engaging in which stage of designing others' success during change?

Accepted Answer

A)  ideate 
B)  prove 
C)  justify 
D)  collaborate

Question 7

What the leader respects each employee and pays attention to their individual needs, which of Bass and Avolio's four leadership actions are they engaging in?

Accepted Answer

A)  idealized influence and charisma 
B)  inspirational motivation 
C)  individualized consideration 
D)  intellectual stimulation

Question 8

______ leadership is defined as a process whereby those in leadership roles directly supervise change by the setting of clear objectives for their followers as well as the use of either punishments or rewards in order to encourage compliance with these goals.

Accepted Answer

A)  Authentic 
B)  Transactional 
C)  Transformational 
D)  Complex

Question 9

Which of the following is not one of the three elements in the I3 change process?

Accepted Answer

A)  Institutionalization 
B)  Initiation 
C)  Implementation 
D)  Idealization

Question 10

Change ______ is a general state of disengagement from the change process due to natural cognitive, emotional, and social demands.

Accepted Answer

A)  lethargy 
B)  resistance 
C)  fatigue 
D)  challenges

Question 11

______ is a design principle that describes the degree to which an idea, expression, product, or service is dramatically recognized, recalled, and/or shared with others.

Accepted Answer

A)  Progressive disclosure 
B)  Stickiness 
C)  Control 
D)  Desire line

Question 12

Change is about risk-taking, but risks should be ______.

Accepted Answer

A)  calculated 
B)  comprehensive 
C)  enforced 
D)  delayed

Question 13

Individuals typically experience radical change through multiple stages. The second stage is ______.

Accepted Answer

A)  acceptance 
B)  anger 
C)  diablogue 
D)  shock or denial

Question 14

What are the five steps of a change process?

Accepted Answer

The answer of What are the five steps of a...

Question 15

The fifth step in any change process is to ______.

Accepted Answer

A)  empower 
B)  justify 
C)  ideate 
D)  prove

Question 16

When a leader gathers data from as many sources as possible to conceptually understand the need for change, they are engaging in which stage of designing others' success during change?

Accepted Answer

A)  justify 
B)  collaborate 
C)  ideate 
D)  empower

Question 17

The second level of change is ______.

Accepted Answer

A)  identifying what you need to do differently 
B)  redirecting attention to entirely new processes, systems, or structures 
C)  clarifying what you want to change 
D)  making small changes to improve interpersonal relationships

Question 18

______ leadership is defined as a change process in which leaders and followers help each other advance to a higher level of morale and motivation.

Accepted Answer