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    Operations Management Study Set 5
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    Exam 9: Management of Quality
  5. Question
    Giving Workers Responsibility for Quality Improvements and Authority to Make
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Giving Workers Responsibility for Quality Improvements and Authority to Make

Question 25

Question 25

Multiple Choice

Giving workers responsibility for quality improvements and authority to make changes is known as


A) continuous improvement.
B) passing the buck.
C) benchmarking.
D) employee empowerment.
E) employee involvement.

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