Multiple Choice
The first step in written communication is to:
A) read your draft carefully and edit the content as required.
B) ensure each sentence contains one idea.
C) write down the key points you wish to make.
D) carefully check for spelling and grammar errors.
E) be clear about your purpose.
Correct Answer:

Verified
Correct Answer:
Verified
Q20: Which of the following body language actions
Q21: Communication incongruity describes a situation in which:<br>A)
Q22: To show someone you are listening, you
Q23: Empathy involves:<br>A) communicating that you agree with
Q24: The following statements all contain words commonly
Q25: The statement, 'I understand that you are
Q26: Intragroup communication describes communication:<br>A) within a work
Q27: Communication is likely to be most effective
Q28: 'Lots of people are saying there is
Q29: A manager who listens 30 per cent