Andy Is a Salesperson for an E-Commerce Firm

Multiple Choice

Andy is a salesperson for an e-commerce firm. His firm's customers are geographically distributed and speak different languages. They have different needs and different ways of interacting with him, such as through phone calls, e-mails, and on social media. Andy would benefit the most from utilizing a(n) _____ to reach them.

A) canned sales presentation format
B) layered image file format
C) memorized sales presentation
D) organized sales dialogue
E) automated presentation