When a Prospect Objects Because of Customary Reasons, a Salesperson

Multiple Choice

When a prospect objects because of customary reasons, a salesperson should:

A) use traditional commitment methods, such as standing-room-only close and assumptive close , to close the sale.
B) gain the prospect's trust by providing him or her with a thorough understanding of the salesperson, his or her company, and the products.
C) adopt the direct commitment technique to overcome the sales objection.
D) send refer the prospect to a more experienced salesperson.
E) end the sales call gracefully.