Multiple Choice
Sending a goodwill message via e-mail (vs. a handwritten note) is acceptable if
A) you do not know the receiver well.
B) you frequently communicate with the receiver by e-mail.
C) you are expressing condolences instead of thanks.
D) you want to send an especially personal and lasting message.
Correct Answer:
Verified
Correct Answer:
Verified
Q59: Telephone claims are more effective than those
Q60: Although e-mail is successful for both internal
Q61: Letters are the preferred channel of communication
Q62: A well-crafted and professionally formatted business letter
Q63: Which of the following would be the
Q65: Avoid emphasizing negative words such as error,
Q66: Business letters are typically sent<br>A)to relay bad
Q67: Which of the following represents the most
Q68: Which of the following is the most
Q69: Which of the following openings is most