Multiple Choice
Which of the following represents the most appropriate apology in an adjustment message?
A) We understand your reliance on a high-performance router and apologize for the incomplete installation of your DataServe router.
B) We are sorry for any inconvenience this may have caused.
C) We regret the error that caused the system failure you claim on your DataServe router.
D) It is unfortunate that your DataServe router has failed, and we promise that this failure will never occur again.
Correct Answer:

Verified
Correct Answer:
Verified
Q62: A well-crafted and professionally formatted business letter
Q63: Which of the following would be the
Q64: Sending a goodwill message via e-mail (vs.
Q65: Avoid emphasizing negative words such as error,
Q66: Business letters are typically sent<br>A)to relay bad
Q68: Which of the following is the most
Q69: Which of the following openings is most
Q70: Dean has decided to include an apology
Q71: Like requests and responses, instruction messages follow
Q72: All of the following are considered routine