True/False
Avoid emphasizing negative words such as error, trouble, and inconvenience in the body of an adjustment message.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q60: Although e-mail is successful for both internal
Q61: Letters are the preferred channel of communication
Q62: A well-crafted and professionally formatted business letter
Q63: Which of the following would be the
Q64: Sending a goodwill message via e-mail (vs.
Q66: Business letters are typically sent<br>A)to relay bad
Q67: Which of the following represents the most
Q68: Which of the following is the most
Q69: Which of the following openings is most
Q70: Dean has decided to include an apology