Question 1

"Can-do" is to ____ as "will-do" is to ____.

Accepted Answer

A) ability; motivation 
B) motivation; ability 
C) mentoring; leadership 
D) leadership; mentoring

Question 2

Compared to other juries, juries that are "death qualified" tend to ____.

Accepted Answer

A) over-represent the poor 
B) over-represent women 
C) remember more of the evidence that is presented in a trial 
D) be more likely to judge defendants guilty rather than innocent

Question 3

People who experience ____ show a disease-prone personality.

Accepted Answer

A) low levels of anxiety 
B) long-term negative feelings 
C) high self-esteem 
D) chronic positive affect

Question 4

Mia has pictures of half-naked men all over her cubicle, and she is constantly making lewd jokes about sex and men as sex objects. Mia is engaged in ____.

Accepted Answer

A) affective commitment 
B) quid pro quo harassment 
C) hostile work environment harassment 
D) leadership

Question 5

Which explanation of conspicuous consumption fits with terror management theory?

Accepted Answer

A) Acquisition of material things helps humans feel their existence extends beyond death. 
B) Purchasing things lowers arousal and reduces terror. 
C) Purchasing things increases arousal and helps one combat terror. 
D) Acquisition of material things help a person establish their social identity.

Question 6

Tony is too cheap to buy weights to do weight-lifting. He therefore decides to use bottled water instead. Consumer psychologists would say that this is an example of ____.

Accepted Answer

A) shrinkage 
B) lateral cycling 
C) product misuse 
D) unbranded creativity

Question 7

Self-managing teams tend to ____.

Accepted Answer

A) have better outcomes than leader-led teams in productivity, work quality, and employee quality of life 
B) have better outcomes than leader-led teams in employee quality of life, but not in productivity or work quality 
C) have better outcomes than leader-led teams in employee quality of life and work quality, but not productivity 
D) have worse outcomes than leader-led teams in productivity, work quality, and employee quality of life

Question 8

Suppose that, during jury selection for a burglary trial, the lawyer for the prosecution determines that she does not want a potential juror named Ingrid Malone on the jury. Ingrid has stated that she has been in and out of mental institutions her whole life, and that she sees nothing wrong with a little burglary now and then. Ingrid even offers up the idea that "all burglars should be free to burgle." The prosecution lawyer suggests to the judge that Ingrid is highly biased and should be removed from the jury panel. The judge agrees, and has her quickly removed. This process is known as ____.

Accepted Answer

A) venire 
B) voir dire 
C) challenge for cause 
D) peremptory challenge

Question 9

Your text describes a study in which researchers recruited single, sexually active student volunteers to take part in a campaign (actually the experimental manipulation)supposedly designed to get other students who were just becoming sexually active to practice safe sex. The volunteers were asked to develop a persuasive speech about acquired immune deficiency syndrome (AIDS)and safer sex that was then videotaped. Researchers found that the students who made the taped speeches were more likely to use condoms, a finding that is consistent with ____.

Accepted Answer

A) social learning theory 
B) the stages of change model 
C) the health belief model 
D) cognitive dissonance

Question 10

Research suggests that ____ can negatively impact employee work performance.

Accepted Answer

A) climate and noise (but not pollution) 
B) noise (but not climate or pollution) 
C) pollution and noise (but not climate) 
D) climate, pollution, and noise

Question 11

Ali is having a garage sale. He is trying to sell an old alarm clock for $20, an old pair of sneakers for $40, and an old TV set for $100. These prices are way too high. Since Ali owns these products, they seem to him to be more valuable than they really are. This phenomenon is known by social psychologists as ____.

Accepted Answer

A) lateral shrinkage 
B) product affinity 
C) personal use shrinkage 
D) the mere ownership effect

Question 12

As discussed in the text, the case study of "New Coke" was an example of ____.

Accepted Answer

A) brand-loyal consumers being turned off by changes to a brand 
B) brand-loyal consumers being especially loyal to a brand when it is not doing well 
C) a brand creating loyalty among a new set of consumers 
D) a brand creating awareness among a new set of consumers

Question 13

In a target-absent lineup, it is impossible for an eyewitness to make an identification decision that qualifies as a(n)____.

Accepted Answer

A) correct identification 
B) correct rejection 
C) incorrect rejection 
D) incorrect identification

Question 14

Women, the poor, and blacks are less likely than others to be represented on trials for capital cases. One big reason for this, according to the text, is that ____.

Accepted Answer

A) judges tend to be in favor of the death penalty, and therefore remove from jury panels members of these groups because they are believed to be relatively averse to the death penalty 
B) trials for these cases tend to be held in counties where these groups are underrepresented 
C) these groups tend to be more opposed to the death penalty than others, and thus often "opt out" of sitting on juries for these cases 
D) these groups tend to be more opposed to the death penalty than others, and are thus often disqualified from sitting on juries for these cases

Question 15

The cognitive appraisal model of stress developed by Lazarus suggests that, when people encounter potentially stressful situations, they make both primary appraisals and secondary appraisals. Primary appraisals concern ____.

Accepted Answer

A) whether a situation is positive or negative 
B) whether a situation is relevant to oneself 
C) whether one has resources to effectively cope with a situation 
D) whether a situation is temporary or long-term

Question 16

Suppose that you and your four roommates decide to get a dog. Unfortunately, you are all fairly selfish with your time; no one takes responsibility for the dog, and no one communicates about the dog's needs. As a result, the dog rarely gets fed, only goes on walks occasionally, and has never once made it to the vet. In short, he is neglected, and he ultimately ends up costing you thousands of dollars in emergency room bills (which could have been avoided had you taken him to the vet early on). Social psychologists would say that the dog is a victim of ____.

Accepted Answer

A) the commons dilemma 
B) overpersonalization 
C) the rule of law 
D) confirmation bias

Question 17

Harley Davidson hires researchers to ride motorcycles and attend various events so they can learn more about the way enthusiasts talk about their products, to identify opinion leaders, and ultimately to have good ideas as to product modifications or new items such as Harley Davidson branded clothing and other accessories for motorcycles. This approach is best described as ____.

Accepted Answer

A) idiographic 
B) ethnographic 
C) anthropological 
D) existential

Question 18

What is one important way in which consumers today differ from consumers in previous decades?

Accepted Answer

A) Consumers today experience more time poverty. 
B) Consumers today are less likely to engage in polychronic activity. 
C) Consumers today are less likely to feel anonymous during the shopping experience. 
D) Consumers today have fewer product choices.

Question 19

When consumers experience loud music, in-store crowding, or other shopping stressors, they tend to ____.

Accepted Answer

A) enact their dominant response 
B) enact their non-dominant response 
C) purchase more 
D) purchase less

Question 20

The concepts of sensory overload and cognitive control are related to crowding in that sensory overload tends to ____ crowding and cognitive control tends to ____ crowding.

Accepted Answer

A) accompany; inhibit the experience of 
B) accompany; also accompany 
C) inhibit the experience of; also inhibit the experience of 
D) inhibit the experience of; accompany

Exam 15: Application Module A: Applying Social Psychology to Consumer Behavior

"Can-do" is to as "will-do" is to .