Multiple Choice
Shannon was angry about something that happened at work and called her boss a "fraudster" and a "criminal" on her personal Facebook page.What has Shannon done that might lead to legal difficulties?
A) She is guilty of the "good-guy syndrome."
B) She has used careless language.
C) She has used abusive language.
D) She has done nothing wrong.
Correct Answer:

Verified
Correct Answer:
Verified
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