Multiple Choice
A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received.What should you do?
A) Delete the comment immediately before too many people see it.
B) File a lawsuit against the customer for libel.
C) Reply to the customer's post within 24 hours.
D) Ignore the comment.
Correct Answer:
Verified
Correct Answer:
Verified
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