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    The World of Customer Service
  4. Exam
    Exam 3: Exceptional Customer Service
  5. Question
    The CSR's Role, in General, Is to Answer Questions, Solve
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The CSR's Role, in General, Is to Answer Questions, Solve

Question 13

Question 13

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The CSR's role, in general, is to answer questions, solve problems, take orders, resolve complaints, and share customer concerns with management.

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