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    The World of Customer Service
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    Exam 3: Exceptional Customer Service
  5. Question
    Which Turnoff Occurrences Are Most Often Associated with Poor Customer
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Which Turnoff Occurrences Are Most Often Associated with Poor Customer

Question 16

Question 16

Multiple Choice

Which turnoff occurrences are most often associated with poor customer service?


A) value turnoffs
B) system turnoffs
C) people turnoffs
D) all of the above

Correct Answer:

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