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  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 3: Exceptional Customer Service
  5. Question
    A Customer Says, "I Didn't Get My Money's Worth on This
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A Customer Says, "I Didn't Get My Money's Worth on This

Question 19

Question 19

Multiple Choice

A customer says, "I didn't get my money's worth on this product." This is called a(n)


A) value turnoff.
B) system turnoff.
C) organizational turnoff.
D) people turnoff.

Correct Answer:

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