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    Consumer Behavior Study Set 2
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    Exam 11: Social Influences on Consumer Behavior
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    ____ Is an Example of a Nonmarketer-Dominated Source of Persuasive
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____ Is an Example of a Nonmarketer-Dominated Source of Persuasive

Question 57

Question 57

Multiple Choice

____ is an example of a nonmarketer-dominated source of persuasive information that is delivered personally.


A) Public relations
B) Word-of-mouth communication
C) A customer service representative
D) Advertising
E) Consumer Reports

Correct Answer:

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