Question 1

What is working out problems by talking through them?

Accepted Answer

A)   win-win
B)   social networking
C)   negotiation
D)   compromise C

Question 2

The increase in gang violence can be attributed to which of the following?

Accepted Answer

A)   parenting that is too strict
B)   lack of exposure to crime and violence
C)   positive reinforcement from adults
D)   lack of self-esteem D

Question 3

You and a friend are planning on going to a movie but can't agree on which movie to go to. Eventually, you tell your friend that you want to go see an action movie and refuse to see anything else. Your friend responds by saying that she will not go to the movies with you. This is an example of which of the following?

Accepted Answer

A)   win-win
B)   win-lose
C)   lose-win
D)   lose-lose D

Question 4

If you are having a conflict and need to express your emotions, which of the following would be the best activity to do?

Accepted Answer

A)   drink a lot of alcohol
B)   avoid people
C)   take out your anger on a friend
D)   write in a journal

Question 5

Describe how groups such as gangs can create community conflict.

Accepted Answer

The answer of Describe how groups such as gangs can...

Question 6

What is a boundary?

Accepted Answer

A)   respect for people who have different opinions from your own
B)   a type of conflict resolution technique
C)   an imaginary line that indicates a limit beyond which you will not go
D)   reflective awareness

Question 7

Two friends, Cheryl and Maria, are having a conflict. The Resident Advisor is brought in to help them work through their problems. This is an example of which of the following?

Accepted Answer

A)   decision-making
B)   mediation
C)   compromise
D)   tolerance

Question 8

Give an example of a win-lose conflict approach.

Accepted Answer

The answer of Give an example of a win-lose conflict...

Question 9

Define "compromise" in terms of conflict resolution.

Accepted Answer

The answer of Define "compromise" in terms of conflict resolution....

Question 10

What has the California Association of Human Relations Organizations (CAHRO) been doing to reduce gang activity and gang violence?

Accepted Answer

The answer of What has the California Association of Human...

Question 11

What is a struggle caused by incompatible or opposing interests, values, needs, or desires?

Accepted Answer

A)   violence
B)   psychological differences
C)   negotiation
D)   conflict

Question 12

Which of the following is an example of a good conflict resolution skill?

Accepted Answer

A)   not talking about a conflict in order to avoid it altogether
B)   allowing others to make the decision for you
C)   being able to make decisions for yourself without consideration for others
D)   knowing how to manage your stress

Question 13

You made plans to go to dinner with your friend. However, your other friend just invited you to go to a movie on the same night. You feel torn as to which friend you should hang out with. This is an example of which type of conflict?

Accepted Answer

A)   group conflict
B)   intrapersonal conflict
C)   interpersonal conflict
D)   positive conflict

Question 14

You witness someone intimidating and making fun of a stranger at a restaurant. This is an example of which of the following?

Accepted Answer

A)   gang violence
B)   bullying
C)   intrapersonal conflict
D)   poor communication

Question 15

When it seems as though you are not making any progress in resolving a conflict, which of the following might be a good idea?

Accepted Answer

A)   Give up completely.
B)   End the relationship/friendship.
C)   Have a cooling off period.
D)   Refuse to back down and wear your opponent down.

Question 16

Match between columns
                        Premises: A characteristic that tends to exacerbate conflict

Accepted Answer

The Answer of cyberbullying and deterrence and tolerance and poor is...

Question 17

Match between columns
                        Premises: Using technology to intimidate or make fun of someone

Accepted Answer

The Answer of social justice and poor communication and deterrence is...

Question 18

Which of the following is a quality of the family unit?

Accepted Answer

A)   balance of power
B)   group conflict
C)   socioeconomic status
D)   insecurity

Question 19

If you find that you are starting to get upset about something, what is one question you can ask yourself to prevent unnecessary conflict and/or avoid making a conflict worse?

Accepted Answer

A)   Will I win this argument?
B)   Did I do my homework today?
C)   What have I been eating lately?
D)   Did I exercise today?

Question 20

The Cuban Missile Crisis is an example of which type of conflict?

Accepted Answer

A)   intrapersonal conflict
B)   international conflict
C)   community conflict
D)   gang activity

Exam 5: Resolving Conflict