Question 1

A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?

Accepted Answer

A)  Interface analysis 
B)  Business capability analysis 
C)  Decision analysis 
D)  Force field analysis

Question 2

In order to define the business need for an organization, there are two inputs. What are the two inputs a business analyst will need to define the business need?

Accepted Answer

A)  Business goals and objectives 
B)  Stakeholder identification and stakeholder analysis 
C)  Requirements and Business analysis approach 
D)  Elicitation approach and Solution approach

Question 3

When you, a Business Analyst, work with your stakeholders, team, and experts to define the business analysis activities, what thing do you actually define?

Accepted Answer

A)  You define the requirements of the initiative. 
B)  You define the roles and responsibilities. 
C)  You define the communication needs. 
D)  You define the business analysis approach.

Question 4

The business analysis (BA) team is evaluating a new commercial off-the-shelf (COTS) application that will be implemented in the coming months. The company has over 20 legacy systems deployed. The Chief Information Officer (CIO) is worried about the need for integration and that some key linkages are missing. What is the BA team evaluating?

Accepted Answer

A)  Technology and infrastructure 
B)  Industry standard architecture 
C)  Service oriented architecture 
D)  Business architecture

Question 5

As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

Accepted Answer

A)  Identifying stakeholders 
B)  Job shadowing 
C)  Defining and determining business analysis processes 
D)  Planning how requirements will be approached, traced, and prioritized

Question 6

In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?

Accepted Answer

A)  Cohesive 
B)  Consistent 
C)  Complete 
D)  Constrained

Question 7

You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?

Accepted Answer

A)  Procurement needs 
B)  Risk level 
C)  Unique number 
D)  Roles and responsibilities

Question 8

A business analyst (BA) is modelling requirements to assist the stakeholders in visualizing the appearance and capabilities of a planned solution. What technique is the BA using?

Accepted Answer

A)  User stories 
B)  Root cause analysis 
C)  Prototyping 
D)  Data flow diagrams

Question 9

Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not. What is the solution development team appearing to do to the requirements?

Accepted Answer

A)  Get the requirements removed from the project scope. 
B)  Change the prioritization of the requirements based on overstated complexity of the project work. 
C)  Change the prioritization of the requirements based on the past project. 
D)  Have the business analyst report the difficulty of the project work to the project customer.

Question 10

Management comes to you and asks you to complete some specifications and models about the current state of the organization. Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings. What is the primary purpose of the specify and model requirements process?

Accepted Answer

A)  To analyze the roles and responsibilities of users within the organization to determine how the processes may be improved. 
B)  To analyze the utility function within the organization to determine how risk tolerance may allow for new opportunities. 
C)  To analyze the functioning of an organization and to provide an insight into opportunities for improvement. 
D)  To analyze the processes of an organization to determine what processes can be improved, removed, or added.

Question 11

You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

Accepted Answer

A)  Benchmarking 
B)  Brainstorming 
C)  Decision analysis 
D)  Risk analysis

Question 12

Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project. They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project. What type of process are Bob and Susan completing with these materials?

Accepted Answer

A)  Stress test 
B)  Feasibility study 
C)  Benchmarking 
D)  Alternative identification

Question 13

As a business analyst, you'll often have to coach stakeholders on the processes, knowledge areas, and tasks you'll complete for an organization. One of the knowledge areas is enterprise analysis. This knowledge area completes all of the following activities except for which one?

Accepted Answer

A)  It defines the nature of a solution that meets that need. 
B)  It identifies business needs, problems, or opportunities. 
C)  It justifies the investment necessary to deliver that solution. 
D)  It manages and expresses requirements to a broad and diverse audience.

Question 14

You're organizing the business analysis approach for your organization. Jane wants to know when changes to requirements are most likely to happen in business analysis processes. Which one of the following statements best describes when changes to requirements may happen?

Accepted Answer

A)  Changes to requirements usually happen at the end of the business analysis processes. 
B)  Changes to requirements usually happen early in the business analysis processes. 
C)  Changes to requirements may happen at any time. 
D)  Changes to requirements happen after the business analysis processes.

Question 15

What is problem tracking?

Accepted Answer

A)  It's the identification of missing requirements. 
B)  It's the assumption that there will be defects in the requirements that must be resolved. 
C)  It's the documentation of known defects in the requirements. 
D)  It's the identification and management of any issues for resolution.

Question 16

A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics: Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?

Accepted Answer

A)  To verify requirements 
B)  To measure solution performance 
C)  To validate requirements 
D)  To compare solution options

Question 17

You are the business analyst for your organization and you're creating a data flow diagram to show how information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?

Accepted Answer

A)  Data flow 
B)  External entities 
C)  Data process 
D)  Concatenation

Question 18

Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.

Accepted Answer

A)  Tracy must decompose the requirements in WBS. 
B)  Tracy must create cost-benefits analysis of each requirement to manage the benefits first. 
C)  Tracy must identify roles, responsibilities, and owners of the requirements to fully manage the requirements. 
D)  Tracy must communicate the requirements to the stakeholders for their consent and approval.

Question 19

Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?

Accepted Answer

A)  Organizational process asset 
B)  Enterprise architecture 
C)  Business need 
D)  Matrix structure

Question 20

A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?

Accepted Answer

A)  Make specific references to applications or departments 
B)  Provide details for the requirements 
C)  Describe the requirements at a high level of abstraction 
D)  Limit the relationships between requirements

Exam 2: Certification of Competency in Business Analysis