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Which Expert Agent Selection (EAS), When Is an Agent-LoginID Associated

Question 40

Multiple Choice

Which Expert Agent Selection (EAS) , when is an agent-loginID associated with a specific extension?


A) When the station has Auto Answer enabled
B) When the telephone extension is configured on the station form
C) When the agent's login ID is administered in the switch
D) When the agent logs in at that extension

Correct Answer:

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