Multiple Choice
Which one of the following is an objective of service transition?
A) To negotiate service levels for new services
B) To ensure that service changes create the expected business value
C) To minimize the impact of service outages on day-to-day business activities
D) To plan and manage entries in the service catalogue
Correct Answer:
Verified
Correct Answer:
Verified
Q152: Why is ITIL successful?<br>A) It always guarantees
Q153: Which of the following are managed by
Q154: What body exists to support the authorization
Q155: Which of the following statements MOST correctly
Q156: Which of the following statements is INCORRECT?<br>A)
Q158: Which two elements of financial management for
Q159: Before embarking on the 7-step Continual Service
Q160: Which one of the following is the
Q161: What MAIN factors are considered to assess
Q162: What are the three types of metrics