Multiple Choice
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
A) Service design: Design the processes
B) Service strategy: Develop the offerings
C) Service transition: Plan and prepare for deployment
D) Service operation: IT operations management
Correct Answer:

Verified
Correct Answer:
Verified
Q353: Which is the first step in the
Q354: Which of the following service desk organizational
Q355: What is the objective of Access Management?<br>A)
Q356: Event management, problem management, access management and
Q357: Which one of the following statements BEST
Q359: Which of the following describes risk proximity?<br>A)
Q360: What is the definition of a service
Q361: Which of the following defines the level
Q362: Which of the following are basic concepts
Q363: There are four types of metrics that