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    Information Technology Infrastructure Library (ITIL)
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    Exam 3: ITIL 4 Foundation
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    Identify the Missing Word in the Following Sentence
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Identify the Missing Word in the Following Sentence

Question 27

Question 27

Multiple Choice

Identify the missing word in the following sentence. The use of [?] should support, not replace what is observed, when using the 'start where you are' guiding principle.


A) measurement
B) tools
C) plans
D) process

Correct Answer:

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