Multiple Choice
Which statement about value creating activities is CORRECT?
A) Each value stream should be designed with a specific combination of service value chain activities
B) Service value chain activities have pre-determined dependencies on ITIL practices
C) A value stream is an operating model for creating value through products and services
D) Organizations should ensure that each value stream is applicable to many scenarios
Correct Answer:
Verified
Correct Answer:
Verified
Q27: Identify the missing word in the following
Q28: Which TWO statements about an organization's culture
Q29: What is a change schedule used for?<br>A)
Q30: Which activity is part of the 'continual
Q31: Which practice uses technologies such as intelligent
Q33: What is a service?<br>A) A possible event
Q34: Which guiding principle recommends using the minimum
Q35: Which is the CORRECT approach for managing
Q36: Which practice recommends using tools for collaboration
Q37: Which is an example of a business