Multiple Choice
Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?
A) Service level management
B) Service configuration management
C) Relationship management
D) Continual improvement
Correct Answer:
Verified
Correct Answer:
Verified
Q49: Identify the missing word in the following
Q50: Which service level metrics are BEST for
Q51: Identify the missing word(s) in the following
Q52: Which describes a 'change authority'?<br>A) A model
Q53: Which process has the objective to identify
Q55: What defines the requirements for a service
Q56: Which describes normal changes?<br>A) Changes that are
Q57: What is a set of specialized organizational
Q58: Which step of the continual improvement model
Q59: Which statement about service relationship management is