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    Exam 3: ITIL 4 Foundation
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    Which Service Level Metrics Are BEST for Measuring User Experience
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Which Service Level Metrics Are BEST for Measuring User Experience

Question 50

Question 50

Multiple Choice

Which service level metrics are BEST for measuring user experience?


A) Single system-based metrics
B) Metrics for the percentage of uptime of a service
C) Operational metrics
D) Metrics linked to defined outcomes

Correct Answer:

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