Multiple Choice
Identify the missing word in the following sentence. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific [?] and risks.
A) information
B) costs
C) utility
D) warranty
Correct Answer:
Verified
Correct Answer:
Verified
Q44: Which 'service level management' activity helps staff
Q45: Which dimension considers data security and privacy?<br>A)
Q46: Which statement about costs is CORRECT?<br>A) Costs
Q47: What are the ITIL guiding principles used
Q48: Which is part of the 'focus on
Q50: Which service level metrics are BEST for
Q51: Identify the missing word(s) in the following
Q52: Which describes a 'change authority'?<br>A) A model
Q53: Which process has the objective to identify
Q54: Which practice has a purpose that includes