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Which Two Features or Functionalities Does Cisco Unified Communications Manager

Question 47

Multiple Choice

Which two features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose two.)


A) agent to agent transfer
B) Cisco Extension Mobility for agents
C) call queuing
D) CTI data on Cisco Agent Desktop screen pop

Correct Answer:

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