Multiple Choice
Which process has the purpose to ensure that, by managing the risks which could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?
A) Change management
B) IT service continuity management
C) Financial management for IT services
D) Service catalog management
Correct Answer:
Verified
Correct Answer:
Verified
Q98: Which of the following is not a
Q104: Which of the following is NOT a
Q159: Before embarking on the 7-step Continual Service
Q204: Which of these statements about Service Desk
Q239: Which process is responsible for frequently occurring
Q240: Which of the following is the goal
Q241: A consultant has made two recommendations to
Q401: Which role is accountable for a specific
Q402: From the perspective of the service provider,
Q476: Which one of the following is the