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  3. Study Set
    Retailing Management
  4. Exam
    Exam 10: Customer Relationship Management
  5. Question
    ________ Refers to the Percentage of the Customers' Purchases Made
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________ Refers to the Percentage of the Customers' Purchases Made

Question 41

Question 41

Multiple Choice

________ refers to the percentage of the customers' purchases made from the retailer.


A) 80-20 rule
B) Share of wallet
C) Customer lifetime value
D) Profit sharing
E) 1-to-1 retailing

Correct Answer:

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