As an OD Consultant, Mika Is Designing a Survey of Employee

Multiple Choice

As an OD consultant, Mika is designing a survey of employee attitudes to be given to workers at Hope Urgent Care, a provider of emergency-care services in a low-income neighborhood. In collecting this information, Mika is conducting the ________ stage of OD.

A) unfreezing
B) intervention
C) evaluation
D) diagnosis
E) refreezing