Multiple Choice
____ skills are particularly important in the customer service and support industry because customer service is often ranked as one of the most stressful occupations.
A) Business
B) Soft
C) Technical
D) Self-management
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q27: Which would be the best way for
Q28: The size of a service desk determines
Q29: _ is a typical activity included in
Q30: If a service desk analyst is unable
Q31: Which is a primary responsibility of a
Q33: Completion<br>-One method that analysts may need to
Q34: A typical service desk manager _.<br>A)acquires funding
Q35: Good stress management skills will enable a
Q36: _ is considered a self-management skill.<br>A)The ability
Q37: The presence of business skills will increase